It is our expressed intention to provide a product and service that consistently meets the required quality, conforming to customer requirements and all relevant specifications and standards, in particular with all current relevant legislation.
Our Quality Policy is based on four fundamental Objectives:
1. We believe in TQM and Customer Trust is our Faith.
2. To ensure that the quality of our Products and services consistently meet, if not exceeds, customer expectations, having identified very carefully the needs of our customers and legislative requirements and ensuring that correct procedures are adhered in order to meet the requirements.
3. To ensure that the quality management system is fully effective in concentrating on prevention measures, ensuring Quality Levels at each step, looking at our service provision, identifying the potential for errors and taking the necessary action to eliminate them.
4. To ensure that everyone understands how to do their job to the standard required, and does it right first time