F.A.Q

frequently asked questions

ORDER

HOW TO PLACE ORDER ?

Select a category – Choose the product of your choice

Create an account by registering:

Check the final price. You need to select one of the payment options (COD or Bank Transfer) YOUR ORDER IS PLACED!!! You will now receive a confirmation mail from the team EGI OIL.

You can always check Order shipment progress via our +92-42-35310957

HOW AN ORDER CAN BE CANCELLED ?

If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same.

COSTS

what are the shipping costs ?

EgiMiddleEast.com offers FREE delivery within Pakistan on all orders.

DELIVERY

HOW THE ORDER WILL BE DELIVERED ?

Your order would be delivered through reputed courier companies at your doorstep.

others

WHAT IS THE CONFIRMATION PROCEDURE ?

You will receive a confirmation call for your order to verify if there isn’t any change with your order and for confirmation of your shipping address.

Your order status is updated to you via emails at every step. Once your order is placed you would receive an email with your order details. Again after your order is dispatched we send you an email with your tracking details.

HOW TO COMMENT OR SUGGEST ?

Please don’t hesitate in writing to us or contacting our Customer Care with your comments and suggestions at info@EgiMiddleEast.pk or +92-42-35310957. We highly value any and all feedback from our customers and fans!

CONTACT US

OFFICE HOURS

Mon - Sat 09:00 AM / 05:00 PM

PHONE

Pakistan TEL : 042 35310957

EMAIL

info@EgiMiddleEast.com

ADDRESS

PAKISTAN OFFICE : 132-C, Nawab Town, 1-Km Raiwind road, Lahore.

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EURO GREEN INTERNATIONAL

Euro green International Pvt. Ltd. is a conglomerate of Euro green International Fzc United Arab Emirates with decades of combined experience of technical excellence in oil and lubricants, and Management consultancy industry.